Palm Beach Garden, FL – The Consumer Product Safety Council (CPSC) has announced that Carrier has recalled its Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone, and 4-ton single-zone ductless heat pumps.
The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units.
The company reports that the fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
Approximately 5,350 units have been sold in the US and about 450 in Canada.
Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.
Customers are urged to contact the dealer locator on www.carrierductless.com (for Carrier-branded products) and www.bryantductless.com (for Bryant-branded products) and click on “Find a Dealer” at the bottom of the page or contact Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, for assistance in locating a Carrier or Bryant dealer in your area for more information.